Deliveries and Returns - Ferreira's Architectural Surfaces

Delivery Options

Pallet to Site

Orders over 30kg will require to be palletised and delivered to any location in the UK. All deliveries are Kerbside. Typically orders have a lead time of 5-10 working days but in some cases, this can be up to 3 weeks.

Courier Service

Samples under 30kg will be sent via our courier and you can usually expect delivery within 48 hours (apart from Sunday).

Delivery Information

Our nationwide delivery prices are competitive, and quotes will be given at the time of purchase.

Deliveries will be made from Monday to Friday between 9:00am and 5:30pm, you will be notified 48 hours before delivery is due and allocated a 15-minute time slot 1 hour before the consignment arrives.

All orders are thoroughly checked by our warehouse staff, however once your order has been offloaded, it is recommended that you check for any damages or breakages and take photos if there are any damages. Damages should also be noted on the delivery note as no claims can be entertained without mention or photo evidence.

Returns

Items are only despatched from our warehouse in Italy to fulfil orders placed and as such are “bespoke” due to this, we cannot refund any orders once they have been signed off.

Book a showroom appointment